Frequently asked questions
Feel free to check out our most frequently asked questions below. Don’t see what you’re looking for? Click here to get in touch.
If you are booking a cruise, tour, or simple vacation package, we do not charge fees. However, we reserve the right to collect fees for our services when appropriate, including planning fees for custom itineraries, air ticketing fees, change fees, and cancellation fees. All agency fees are non-refundable and non-transferable.
Yes. Adventure travel, including but not limited to horseback riding is considered a dangerous activity due to unpredictable circumstances. We do require that you sign a waiver. In addition, you may be asked to sign a waiver by the hotel/resort and/or activity operator(s).
Luxury to us means several things: the best hotels and carefully chosen room categories; expert guides with a wealth of knowledge and the ability to tailor touring to each traveler’s interests; itineraries designed with ideal order and routing; relaxation and hassle-free experiences; access to special people and experiences; ongoing, and the comfort of knowing that you, as a traveler, always have someone to contact 24/7 while in destination.
There is no such thing as risk-free travel. Health and safety risks exist no matter where or when you are traveling. It is always highly recommended that you purchase optional trip protection and medical evacuation coverage to protect your investment and cover you in case of the unexpected.
Pricing is always dependent on your budget, customization, length of trip, number of travelers, dates of travel, room type(s), etc. We will provide you with the most accurate pricing at the time of your inquiry.
No. We don’t book Airbnb. Accommodations we partner with are 4* and 5* hotels and resorts. In some destinations, we partner with private, managed villas.
No. We do not charge a fee for the discovery call. This is a complementary phone session that usually lasts about 30 min.
A private tour means you have your own guide and driver and are not traveling from place to place with a group of strangers. Each day is very flexible and you have full control over what you see and do. Of course, we’ve communicated with each guide in advance, so if you prefer to sit back and follow our recommendations, even better.
This depends how far in advance you prefer to plan. Availability is always subject to change. Major considerations are tourist visa requirements, holiday and festival availability, and seasonal demand.
Our honeymooners receive extra perks and amenities in addition to the flexibility of touring with your own private guides and drivers, top rooms in the world’s best hotels and resorts, and other services that are standard on all of our tours. We can also easily create a Honeymoon Registry for you that allows your family and friends to contribute to the payment of your trip. Each time someone gives a contribution towards your honeymoon, we will send you notice of the amount given along with a personalized letter of thanks to the gift-giver.
Regional internal flights and international airfare are sometimes included in our package prices, unless otherwise specified. Many of our clients prefer to book their own international flights using miles or points. However, we are capable of booking international commercial flights as long as you reside in the U.S. We can also book a wide variety of private jet charters no matter where you reside.
This is not a problem as long as you advise us in advance. Before you depart on your trip, please let us know how much luggage you expect to travel with so that we can arrange porters (whenever possible) and the appropriate vehicles at every stop along the way. However, please bear in mind that international and domestic airlines may charge extra fees for luggage that exceeds their maximum per person weight allowance. These fees are the responsibility of each traveler and must be paid directly to the airline(s).
Tourist visa requirements vary by country, and many of our destinations require tourist visas to be obtained in advance. We provide very clear instructions once a tour is booked. Some of our clients cannot be without their passport and prefer to secure their own visas.
Let us know if you have any dietary restrictions. We will inform the hotels and guides in every destination on your tour and make sure everyone is well aware of any special dietary requirements before you arrive. We will also assist with dining reservations, if desired, and notify all restaurants of your dietary requirements in advance.
Yes. We work with clients all over the world. Important: due to Seller of Travel laws, we can only book commercial airfare and cruise ship travel for U.S. residents only. Important: all written and verbal communication is transacted in English. All pricing is transacted in USD.
We strongly recommend purchasing comprehensive travel insurance and medical evacuation insurance. If you do not have travel insurance and you cannot take or complete your tour for any reason, you stand to lose the entire amount you’ve paid for your trip. Travel insurance offers protection against such circumstances, including trip cancellations, interruptions and delays, baggage loss and delays, medical emergencies and other problems. Medical evacuation plans offer additional protection: in the event of an emergency, our recommended affiliate will fly you on their ICU-equipped aircraft to the hospital of your choice. PLEASE NOTE: in some countries, basic travel insurance is required. We will advise you if this applies to your trip.
Luxe Worldwide Travel LLC DBA Fairytale Vacation Planners is a privately held company and is financially stable and healthy. We are a licensed Seller of Travel in Florida and California, and carry a surety bond.
Get in touch
Phone: 561-284-6669
Email: kathy@ftvacationplanners.com
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We will reach out to you within 24 hours, or on the next business day.
Based in Wellington, Florida, we don’t have a storefront location. If you live or work in Palm Beach County, we would love to meet with you in person.
